DIDWW - Inbound Voice with Mexico – Incident details

Inbound Voice with Mexico

ResolvedDegraded performance3 hours 55 minutes

Affected

Inbound Voice

Degraded performance from 5:14 PM to 8:39 PM, Operational from 8:39 PM to 9:10 PM

  • ResolvedUTC

    The issue affecting Inbound Voice service with Mexico DIDs has been resolved. Service is operating normally.

  • MonitoringUTC

    A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • InvestigatingUTC

    We have identified the issue affecting Inbound Voice service for Mexico DIDs as related to an upstream interconnection. We are working to restore regular call completion.