DIDWW - Inbound Voice with Guatemala – Incident details

Inbound Voice experiencing degraded performance

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Inbound Voice with Guatemala

IdentifiedDegraded performance

Affected

Inbound Voice

Degraded performance from 3:44 PM to 8:11 PM, Operational from 8:11 PM to 11:27 PM, Degraded performance from 11:27 PM to 12:00 AM

  • UpdateUTC

    We are continuing to investigate the incident.

  • IdentifiedUTC

    We have identified the issue affecting Inbound Voice service for Guatemala DID ranges 502 (2) 278-xxxx and 502 (2) 37-xxxxx as related to an upstream interconnection. We are working to restore regular call completion.