Degraded performance from 2:00 PM to 9:00 PM, Operational from 9:00 PM to 9:43 PM
·
Resolved · UTC
The issue affecting the Outbound Voice service towards Colombia has been resolved. The service is now operating normally.
Monitoring · UTC
A fix has been applied for the Outbound Voice issue towards Colombia. Call completion is recovering and is being monitored to confirm full restoration.
Identified · UTC
We have identified the issue affecting Outbound Voice service towards Colombia as related to a downstream interconnection partner. We are working to reroute traffic to restore regular service.