DIDWW - Outbound Voice towards Colombia – Incident details

Outbound Voice towards Colombia

ResolvedDegraded performance7 hours 42 minutes

Affected

Outbound Voice

Degraded performance from 2:00 PM to 9:00 PM, Operational from 9:00 PM to 9:43 PM

  • ResolvedUTC

    The issue affecting the Outbound Voice service towards Colombia has been resolved. The service is now operating normally.

  • MonitoringUTC

    A fix has been applied for the Outbound Voice issue towards Colombia. Call completion is recovering and is being monitored to confirm full restoration.

  • IdentifiedUTC

    We have identified the issue affecting Outbound Voice service towards Colombia as related to a downstream interconnection partner. We are working to reroute traffic to restore regular service.