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  <channel>
    <title>DIDWW Status - Incident history</title>
    <link>https://status.didww.com</link>
    <description>DIDWW</description>
    <pubDate>Mon, 21 Sep 2026 14:07:03 +0000</pubDate>
    
<item>
  <title>Inbound Voice with [Mexico]</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    Affected Components: Inbound Voice
    Sep 21, 14:07:03 GMT+0 - Investigating - A fix has been applied for the Inbound Voice issue affecting \[Mexico\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration. Sep 21, 14:08:42 GMT+0 - Monitoring - A fix has been applied for the Inbound Voice issue affecting \[Taiwan\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration. Sep 21, 14:10:06 GMT+0 - Resolved - The issue affecting Inbound Voice service for \[Mexico\] DIDs has been resolved. Service is operating normally. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:07:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  A fix has been applied for the Inbound Voice issue affecting \[Mexico\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:08:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  A fix has been applied for the Inbound Voice issue affecting \[Taiwan\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:10:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  The issue affecting Inbound Voice service for \[Mexico\] DIDs has been resolved. Service is operating normally..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 21 Sep 2026 14:07:03 +0000</pubDate>
  <link>https://status.didww.com/incident/cmubbk4ny1jk813pcp5bqwi91</link>
  <guid>https://status.didww.com/incident/cmubbk4ny1jk813pcp5bqwi91</guid>
</item>

<item>
  <title>Inbound Voice with Zimbabwe</title>
  <description>
    Type: Incident
    Duration: 6 minutes

    Affected Components: Inbound Voice
    Sep 21, 12:12:52 GMT+0 - Identified - We have identified the issue affecting Inbound Voice service for Zimbabwe DIDs as related to an upstream interconnection. We are working to restore regular call completion. Sep 21, 12:16:49 GMT+0 - Monitoring - A fix has been applied for the Inbound Voice issue affecting Zimbabwe DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration. Sep 21, 12:18:31 GMT+0 - Resolved - The issue affecting Inbound Voice service for Zimbabwe DIDs has been resolved. Service is operating normally. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:12:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We have identified the issue affecting Inbound Voice service for Zimbabwe DIDs as related to an upstream interconnection. We are working to restore regular call completion..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:16:49&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  A fix has been applied for the Inbound Voice issue affecting Zimbabwe DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:18:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  The issue affecting Inbound Voice service for Zimbabwe DIDs has been resolved. Service is operating normally..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 21 Sep 2026 12:12:52 +0000</pubDate>
  <link>https://status.didww.com/incident/cmub7hbci1hxm0wpc9zqulco0</link>
  <guid>https://status.didww.com/incident/cmub7hbci1hxm0wpc9zqulco0</guid>
</item>

<item>
  <title>Inbound Voice with [Norway]</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    Affected Components: Inbound Voice
    Sep 14, 13:51:46 GMT+0 - Resolved - This incident has been resolved. Sep 14, 13:48:42 GMT+0 - Investigating - We are currently investigating an issue affecting Inbound Voice service for \[Norway\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers. Sep 14, 13:50:24 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:51:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:48:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Inbound Voice service for \[Norway\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:50:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 14 Sep 2026 13:48:42 +0000</pubDate>
  <link>https://status.didww.com/incident/cmu1atk65000d13rz6tlmyded</link>
  <guid>https://status.didww.com/incident/cmu1atk65000d13rz6tlmyded</guid>
</item>

<item>
  <title>Inbound Voice with [Venezuela]</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    Affected Components: Inbound Voice
    Sep 11, 13:13:29 GMT+0 - Investigating - We are currently investigating an issue affecting Inbound Voice service for \[Venezuela\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers. Sep 11, 13:15:52 GMT+0 - Monitoring - A fix has been applied for the Inbound Voice issue affecting \[Veneuzela\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration. Sep 11, 13:16:10 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:13:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Inbound Voice service for \[Venezuela\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:15:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  A fix has been applied for the Inbound Voice issue affecting \[Veneuzela\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:16:10&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 13:13:29 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwz8qdn05x81bqdclzayclv</link>
  <guid>https://status.didww.com/incident/cmtwz8qdn05x81bqdclzayclv</guid>
</item>

<item>
  <title>Outbound Voice towards [France]</title>
  <description>
    Type: Incident
    Duration: 1 minute

    Affected Components: Outbound SMS, Outbound Voice, Inbound Voice, Inbound SMS
    Sep 11, 11:56:48 GMT+0 - Resolved - This incident has been resolved. Sep 11, 11:56:04 GMT+0 - Investigating - We are currently investigating an issue affecting Outbound Voice service towards \[France\]. Customers may experience call failures, or inability to complete outbound calls to the affected destinations. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 minute</p>
    <p><strong>Affected Components:</strong> , , , </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:56:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:56:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Outbound Voice service towards \[France\]. Customers may experience call failures, or inability to complete outbound calls to the affected destinations..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 11:56:04 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwwh6l604g90wn0zgf19z3g</link>
  <guid>https://status.didww.com/incident/cmtwwh6l604g90wn0zgf19z3g</guid>
</item>

<item>
  <title>Outbound Voice towards [Taiwan]</title>
  <description>
    Type: Incident
    

    Affected Components: Outbound Voice
    Sep 11, 11:53:56 GMT+0 - Investigating - We are currently investigating an issue affecting Outbound Voice service towards \[Taiwan\]. Customers may experience call failures, or inability to complete outbound calls to the affected destinations. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:53:56&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Outbound Voice service towards \[Taiwan\]. Customers may experience call failures, or inability to complete outbound calls to the affected destinations..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 11:53:56 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwwefrg02f60wnv534d0zu3</link>
  <guid>https://status.didww.com/incident/cmtwwefrg02f60wnv534d0zu3</guid>
</item>

<item>
  <title>Inbound Voice with [Uganda]</title>
  <description>
    Type: Incident
    

    Affected Components: Inbound Voice
    Sep 11, 11:53:42 GMT+0 - Investigating - We are currently investigating an issue affecting Inbound Voice service for \[Uganda\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers. Sep 21, 20:19:06 GMT+0 - Monitoring - We are continuing to work on a fix for this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:53:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Inbound Voice service for \[Uganda\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:19:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 11:53:42 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwwe4z102f10wnvj21vxvcm</link>
  <guid>https://status.didww.com/incident/cmtwwe4z102f10wnvj21vxvcm</guid>
</item>

<item>
  <title>Outbound Voice towards [China]</title>
  <description>
    Type: Incident
    Duration: 2 minutes

    Affected Components: Outbound Voice
    Sep 11, 11:32:41 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 11, 11:31:09 GMT+0 - Investigating - We are currently investigating an issue affecting Outbound Voice service towards \[China\]. Customers may experience call failures, or inability to complete outbound calls to the affected destinations. Sep 11, 11:33:12 GMT+0 - Resolved - This incident has been resolved. Yay! 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:32:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:31:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Outbound Voice service towards \[China\]. Customers may experience call failures, or inability to complete outbound calls to the affected destinations..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:33:12&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved. Yay!.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 11:31:09 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwvl5m2058i1nqdkeknu24u</link>
  <guid>https://status.didww.com/incident/cmtwvl5m2058i1nqdkeknu24u</guid>
</item>

<item>
  <title>Inbound Voice with [Canada]</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    Affected Components: Inbound Voice
    Sep 11, 11:24:23 GMT+0 - Investigating - We are currently investigating an issue affecting Inbound Voice service for \[Canada\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers. Sep 11, 11:26:46 GMT+0 - Monitoring - A fix has been applied for the Inbound Voice issue affecting \[Canada\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration. Sep 11, 11:27:38 GMT+0 - Resolved - The issue affecting Inbound Voice service for \[Canada\] DIDs has been resolved. Service is operating normally. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:24:23&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Inbound Voice service for \[Canada\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:26:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  A fix has been applied for the Inbound Voice issue affecting \[Canada\] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:27:38&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  The issue affecting Inbound Voice service for \[Canada\] DIDs has been resolved. Service is operating normally..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 11:24:23 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwvcfhj04sl13n0ld6urhrm</link>
  <guid>https://status.didww.com/incident/cmtwvcfhj04sl13n0ld6urhrm</guid>
</item>

<item>
  <title>test do not remove - </title>
  <description>
    Type: Incident
    Duration: 1 hour and 14 minutes

    Affected Components: Outbound SMS, Outbound Voice, Inbound Voice, Inbound SMS
    Sep 11, 11:30:14 GMT+0 - Resolved - This incident has been resolved. Sep 11, 10:16:40 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 14 minutes</p>
    <p><strong>Affected Components:</strong> , , , </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:30:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:16:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 10:16:40 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwsxd0i017q1mnvfzggtd3p</link>
  <guid>https://status.didww.com/incident/cmtwsxd0i017q1mnvfzggtd3p</guid>
</item>

<item>
  <title>Inbound Voice with [Puerto Rico]</title>
  <description>
    Type: Incident
    Duration: 3 hours and 10 minutes

    Affected Components: Inbound Voice
    Sep 11, 08:30:00 GMT+0 - Investigating - We are currently investigating an issue affecting Inbound Voice service for \[Puerto Rico\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers. Sep 11, 11:38:53 GMT+0 - Monitoring - A fix has been applied and further monitoring is in process to confirm service restoration. Sep 11, 11:39:39 GMT+0 - Resolved - Full service restoration confirmed. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 10 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Inbound Voice service for \[Puerto Rico\] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:38:53&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  A fix has been applied and further monitoring is in process to confirm service restoration..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:39:39&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Full service restoration confirmed..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 08:30:00 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwvswdw04ew1bn01zi3m7ea</link>
  <guid>https://status.didww.com/incident/cmtwvswdw04ew1bn01zi3m7ea</guid>
</item>

<item>
  <title>Inbound Voice with Mexico</title>
  <description>
    Type: Incident
    Duration: 1 minute

    Affected Components: Inbound Voice
    Sep 11, 07:37:50 GMT+0 - Monitoring - A fix has been applied for the Inbound Voice issue affecting \[Mexico DIDs\]. Call completion is recovering, and we are monitoring to confirm full service restoration. Sep 11, 07:37:32 GMT+0 - Investigating - We are currently investigating an issue affecting Inbound Voice service for \[Mexico DIDs\]. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers.

  
re currently investigating this incident. Sep 11, 07:38:34 GMT+0 - Resolved - The issue affecting Inbound Voice service for \[Mexico DIDs\] has been resolved. Service is operating normally. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 minute</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:37:50&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  A fix has been applied for the Inbound Voice issue affecting \[Mexico DIDs\]. Call completion is recovering, and we are monitoring to confirm full service restoration..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:37:32&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Inbound Voice service for \[Mexico DIDs\]. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers.

  
re currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:38:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  The issue affecting Inbound Voice service for \[Mexico DIDs\] has been resolved. Service is operating normally..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 11 Sep 2026 07:37:32 +0000</pubDate>
  <link>https://status.didww.com/incident/cmtwn8oz3000z1bnvpqjkvttn</link>
  <guid>https://status.didww.com/incident/cmtwn8oz3000z1bnvpqjkvttn</guid>
</item>

<item>
  <title> Inbound Voice and Outbound Voice with Colombia</title>
  <description>
    Type: Incident
    Duration: 21 days and 4 minutes

    Affected Components: Outbound Voice, Inbound Voice
    Aug 21, 07:20:34 GMT+0 - Investigating - We are currently investigating an issue affecting Inbound and Outbound Voice service with \[Colombia\]. Customers may experience call failures, or inability to complete outbound calls to affected destinations. Sep 11, 07:24:03 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 11, 07:24:21 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 days and 4 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:20:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting Inbound and Outbound Voice service with \[Colombia\]. Customers may experience call failures, or inability to complete outbound calls to affected destinations..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:24:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:24:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 21 Aug 2026 07:20:34 +0000</pubDate>
  <link>https://status.didww.com/incident/cmt2me1gw0mmx0rpb4a8h8308</link>
  <guid>https://status.didww.com/incident/cmt2me1gw0mmx0rpb4a8h8308</guid>
</item>

<item>
  <title>Issues with termination routes to Uganda</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    
    Aug 19, 12:55:17 GMT+0 - Investigating - We are currently investigating this incident. Aug 19, 12:56:14 GMT+0 - Investigating - We are currently investigating this incident again. Aug 19, 12:58:35 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:55:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:56:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident again..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:58:35&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 19 Aug 2026 12:55:17 +0000</pubDate>
  <link>https://status.didww.com/incident/cmt03grde0lx30kmlamwctmxp</link>
  <guid>https://status.didww.com/incident/cmt03grde0lx30kmlamwctmxp</guid>
</item>

<item>
  <title>New York POP</title>
  <description>
    Type: Maintenance
    Duration: 1 hour

    
    Aug 12, 12:06:28 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 15, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 15, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:06:28&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are planning for a scheduled maintenance during that time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 15 Aug 2026 06:00:00 +0000</pubDate>
  <link>https://status.didww.com/maintenance/cmsq1mz8x01xr20nzn7pd44ru</link>
  <guid>https://status.didww.com/maintenance/cmsq1mz8x01xr20nzn7pd44ru</guid>
</item>

<item>
  <title>Incident: Incoming Calls to Brazil DIDs</title>
  <description>
    Type: Incident
    Duration: 7 days, 20 hours and 35 minutes

    Affected Components: Inbound Voice
    Aug 19, 12:54:45 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 20, 08:43:49 GMT+0 - Resolved - This incident has been resolved. Aug 12, 12:09:15 GMT+0 - Investigating - We are currently investigating an issue affecting incoming calls to Brazil DIDs.

Customers may experience failed or unavailable inbound calls. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 days, 20 hours and 35 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:54:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:43:49&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:09:15&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue affecting incoming calls to Brazil DIDs.

Customers may experience failed or unavailable inbound calls..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 12 Aug 2026 12:09:15 +0000</pubDate>
  <link>https://status.didww.com/incident/cmsq1ql4w02dv1apc8uryl7xq</link>
  <guid>https://status.didww.com/incident/cmsq1ql4w02dv1apc8uryl7xq</guid>
</item>

<item>
  <title>Local calls to Estonia destinations are failing with SIP 503 Service Unavailable</title>
  <description>
    Type: Incident
    Duration: 1 hour and 10 minutes

    
    Aug 12, 10:54:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 12, 12:04:14 GMT+0 - Resolved - This incident has been resolved.Calls are now working properly 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 10 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:54:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:04:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved.Calls are now working properly.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 12 Aug 2026 10:54:00 +0000</pubDate>
  <link>https://status.didww.com/incident/cmspz1t9i01nv1apctt3dy8us</link>
  <guid>https://status.didww.com/incident/cmspz1t9i01nv1apctt3dy8us</guid>
</item>

<item>
  <title>Problem loading Userpanel</title>
  <description>
    Type: Incident
    

    
    Aug 12, 10:42:08 GMT+0 - Resolved - We managed to resolve the incident Aug 12, 10:42:03 GMT+0 - Identified - We are continuing to work on a fix for this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:42:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  We managed to resolve the incident.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:42:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 12 Aug 2026 10:42:03 +0000</pubDate>
  <link>https://status.didww.com/incident/cmspymfaq01t90ynz0davlb4i</link>
  <guid>https://status.didww.com/incident/cmspymfaq01t90ynz0davlb4i</guid>
</item>

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