DIDWW - Inbound Voice with Guatemala – Incident details

Inbound Voice with Guatemala

ResolvedDegraded performance22 hours 5 minutes

Affected

Inbound Voice

Degraded performance from 3:13 PM to 12:17 PM, Operational from 12:17 PM to 1:18 PM

  • ResolvedUTC

    The issue affecting Inbound Voice service with Guatemala DIDs has been resolved. Service is operating normally.

  • MonitoringUTC

    A fix has been applied for the Inbound Voice issue affecting Guatemala DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • UpdateUTC

    The incident is still being investigated.

  • InvestigatingUTC

    We are currently investigating an issue affecting Inbound Voice service for Guatemala DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers.