DIDWW - Inbound Voice with Mexico – Incident details

All systems operational

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Inbound Voice with Mexico

ResolvedDegraded performance4 hours 30 minutes

Affected

Inbound Voice

Degraded performance from 1:29 AM to 4:55 AM, Operational from 4:55 AM to 6:00 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been applied for the Inbound Voice issue affecting Mexico DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • InvestigatingUTC

    We have identified the issue affecting Inbound Voice service for Mexico DIDs as related to an upstream interconnection. We are working to restore regular call completion.