DIDWW - Inbound Voice with [Mexico] – Incident details

Outbound Voice experiencing degraded performance

Inbound Voice with [Mexico]

Resolved
Degraded performance
Started 1 day agoLasted 3 minutes

Affected

Inbound Voice

Degraded performance from 2:07 PM to 2:10 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue affecting Inbound Voice service for [Mexico] DIDs has been resolved. Service is operating normally.

  • Monitoring
    UTC
    Monitoring

    A fix has been applied for the Inbound Voice issue affecting [Taiwan] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • Investigating
    UTC
    Investigating

    A fix has been applied for the Inbound Voice issue affecting [Mexico] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.