DIDWW - Inbound Voice with [Venezuela] – Incident details

Outbound Voice experiencing degraded performance

Inbound Voice with [Venezuela]

Resolved
Degraded performance
Started 11 days agoLasted 3 minutes

Affected

Inbound Voice

Degraded performance from 1:13 PM to 1:16 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A fix has been applied for the Inbound Voice issue affecting [Veneuzela] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue affecting Inbound Voice service for [Venezuela] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers.