DIDWW - Notice history

Outbound Voice experiencing degraded performance

Inbound Voice - Operational

Outbound Voice - Degraded performance

Inbound SMS - Operational

Outbound SMS - Operational

phone.systems™ - Operational

DIDWW API - Operational

DIDWW User Panel - Operational

DIDWW Network - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

Inbound Voice with [Mexico]
  • Resolved
    UTC
    Resolved

    The issue affecting Inbound Voice service for [Mexico] DIDs has been resolved. Service is operating normally.

  • Monitoring
    UTC
    Monitoring

    A fix has been applied for the Inbound Voice issue affecting [Taiwan] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • Investigating
    UTC
    Investigating

    A fix has been applied for the Inbound Voice issue affecting [Mexico] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

Inbound Voice with Zimbabwe
  • Resolved
    UTC
    Resolved

    The issue affecting Inbound Voice service for Zimbabwe DIDs has been resolved. Service is operating normally.

  • Monitoring
    UTC
    Monitoring

    A fix has been applied for the Inbound Voice issue affecting Zimbabwe DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • Identified
    UTC
    Identified

    We have identified the issue affecting Inbound Voice service for Zimbabwe DIDs as related to an upstream interconnection. We are working to restore regular call completion.

Inbound Voice with [Norway]
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating an issue affecting Inbound Voice service for [Norway] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers.

Inbound Voice with [Venezuela]
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A fix has been applied for the Inbound Voice issue affecting [Veneuzela] DIDs. Call completion is recovering, and we are monitoring to confirm full service restoration.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue affecting Inbound Voice service for [Venezuela] DIDs. Customers may experience connectivity issues, failed connections, or unavailable inbound calls towards affected numbers.

Outbound Voice towards [France]
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating an issue affecting Outbound Voice service towards [France]. Customers may experience call failures, or inability to complete outbound calls to the affected destinations.

Aug 2026

Inbound Voice and Outbound Voice with Colombia
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating an issue affecting Inbound and Outbound Voice service with [Colombia]. Customers may experience call failures, or inability to complete outbound calls to affected destinations.

Issues with termination routes to Uganda
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We are currently investigating this incident again.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Incident: Incoming Calls to Brazil DIDs
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating an issue affecting incoming calls to Brazil DIDs.

    Customers may experience failed or unavailable inbound calls.

Local calls to Estonia destinations are failing with SIP 503 Service Unavailable
  • Resolved
    UTC
    Resolved

    This incident has been resolved.Calls are now working properly

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Problem loading Userpanel
  • Resolved
    UTC
    Resolved
    We managed to resolve the incident
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.

Jul 2026

No notices reported this month

Jul 2026 to Sep 2026

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